GET IN TOUCH WITH US

0800 486 626
askus@connexis.org.nz

FIND YOUR CUSTOMER SERVICE ACCOUNT MANAGER (CSAM)

      Training Enquiries

      For general training enquiries, including our Training Booster reduced fees, please contact your CSAM.

      You can also contact our general line:

      0800 486 626 | askus@connexis.org.nz

      We'd Love to hear from you

        our offices

        Hamilton

        • Office
          Suite 27
          Arcadia Building
          7 Worley Place
          Hamilton 3204

        • Postal
          PO Box 1245,
          Waikato Mailing Centre,
          Hamilton 3240
        Wellington
        • Office
          Level 13, Simpl House,
          40 Mercer Street,
          Wellington 6011
        • Postal
          PO Box 2759,
          Wellington 6140
        CHRISTCHURCH

        • Office
          23 Sir William Pickering Drive
          Harewood, Christchurch 8053

        • Postal
          PO Box 39 009,
          Harewood, Christchurch 8545

        Complaints Process

        If you have a complaint about your training, where possible, first try to resolve the issue informally with your CSAM, employer or assessor. 

        Formal complaints procedure

        Where you do not feel the informal approach is in your best interest or you're unhappy with the informal resolution, you can lodge a formal complaint. You can read the Formal Complaints Resolution Process here. The Connexis Complaints Officer will investigate your complaint fairly and efficiently and advise you of the outcome in writing. 

        You can find the Formal Complaint Form here. 

        Media Enquiries

        Tracey Mehrtens

        Director – Accento PR & Communications

        M: +64 21 430 606

        E: tracey@accento.nz

        OFFICIAL INFORMATION ACT ENQUIRIES

        Connexis business division of Te Pūkenga Work Based Learning Limited is subject to the Official Information Act 1982 (the Act) and you can make a request to us for information that we hold. Visit the Te Pūkenga  Official Information Act page  to find out how to make a request for information that we hold.